Tuesday, September 8, 2009

The five dysfunctions of a team

The five dysfunctions of a team is a book by Patrick Lencioni. There are no data to justify its conclusions - but it's a convincing and enjoyable read. The five dysfunctions are:
  1. Absence of trust
  2. Fear of Conflict
  3. Lack of Commitment
  4. Avoidance of Accountability
  5. Inattention to Results
See the five dysfunctions summary. The numbering goes in the order these problems must be solved (trust first).

The solutions for the team leader to try are:
  1. Absence of trust -> Go first!
  2. Fear of Conflict -> Mine for conflict
  3. Lack of Commitment -> Force clarity and closure
  4. Avoidance of Accountability -> Confront difficult issues
  5. Inattention to Results -> Focus on collective outcomes
See the five dysfunctions model.

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